Privacy Policy

Our Policies

Welcome to Star Palace! We value your privacy and are committed to protecting any personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you visit our website, make a booking, or contact us.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and payment details when you make a reservation.

Booking Details: Check-in and check-out dates, special requests, and guest preferences.

Website Usage Data: IP addresses, browser type, and pages visited to improve our website experience.

How We Use Your Information

We use the information collected to:

Process reservations and provide confirmation details.

Respond to inquiries and offer customer support.

Improve our services and personalize guest experiences.
Send important updates, offers, or promotions (you can opt out anytime).
Ensure compliance with legal obligations and security measures.

Data Protection & Security

We implement security measures to protect your personal data from unauthorized access, misuse, or loss. Sensitive information such as payment details is encrypted and processed through secure third-party payment gateways.

Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

Trusted third-party service providers (e.g., payment processors) for secure transactions.
Legal authorities if required by law or in cases of fraud prevention.

Cookies & Tracking Technologies

Our website may use cookies to enhance user experience. These help us analyze website traffic and improve services. You can modify your browser settings to disable cookies, though some features may be affected.

Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications.
Request details on how your data is used.

Contact Us

For any questions regarding our privacy policy or to request changes to your data, feel free to contact us.

We may update this policy from time to time, and any changes will be reflected on this page.